PRODUCTS & SERVICES

Listen, Lead, and Succeed Workshop

Outstanding Leaders are Outstanding Listeners. Dr. Peter Drucker, the Father of Modern Management, proclaimed that .Of the major, basic competencies of a leader, the first is the willingness, ability and self-discipline to listen.. Yet, it.s estimated that the average leader ignores, forgets, or misunderstands at least 75% of what they hear.

The result = Loss of......

• Credibility
• Time
• Trust
• Commitment
• Profits
• Relationships
• Sales
• Job
• Repect
• Much, much more

Is it any wonder that mistakes occur, opportunities are missed or the "I'll take care of it!" never happens. Most people are better hearing themselves talk than they are listening to what others say. The value of listening is fundamental to effective leadership and team success. The bottom line is that Effective Leadership and effective listening are inseparable.

By the end of this highly interactive program, you will leave challenged to a build a continuous listening leadership focus through 4 POWER-PACKED GOALS are:

• Raise Your Listening Leadership® Awareness: in all areas of your life
• Receive Specific Assessment: on your Listening Leader habits
• Apply, Apply, Apply: learn specific Listening Leadership tools
• Action: develop concrete Listening Leadership® action plans to use immediately

The major BENEFITS that you can gain from this workshop include:

• A shift in the way you look at leadership so that you can develop a personal system that creates and sustains success through the power of listening;
• Increased confidence in yourself and your capacity to handle any business challenge you are faced with;
• A sense of accomplishment and feeling of pride as you take the necessary and meaningful actions you know need to be taken.and create consistent, positive results;
• Having focus and clarity on what matters most to you.

Using a delivery style that is energetic, engaging, and compelling, Dr. Rick Bommelje will guide you in learning substantive content that will help you to achieve immediate and measurable benefits.

Learning Objectives

• Learn and apply the SIER action definition of listening
• Capitalize on the 3 step process of Attitude-Skills- Knowledge
• Identify the 10 Listening Habits and explore how to apply them on the job.
• Improve the way you identify and control distractions and emotions.
• Tips to Take 100% responsibility as both a speaker and listener.
• Discover the 4 Primary Listening Preferences.
• The WB Listening Test
• How to eliminate Automatic Listening
• The Listening Leaders "Action Workshop". Reality-based listening session
• How to Conduct a Listening Leader Audit of your team
• How do others believe you listen - the Listening Behavior Assessment
• Apply the QBQ Principle to Achieve High Impact Results
• Call for Action

Target Audience

• Anyone in the organization that wants to increase their leadership and listening skills
• Managers, executives, supervisors, and team leaders at all levels within the organization
• Sales and marketing professional who earn their way through the ability to listen effectively
• Project managers and coordinators who must facilitate groups of people from multiple functions
• Marketing and sales professionals who want the listening edge to better understand their customers. needs
• Customer service professionals who must extablish and sustain positive relationships with others
• Human resource and training professionals
• Business and product development professionals who need to generate interest in their ideas and products
• Emerging managers and leaders who would like to improve their communication skills
• Anyone who wants to build better working relationships, become a truly great communicator, and become a highly effective leader